03 Sep 2010 
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The knowledgebase is organized into different categories; please select a category that you are interested in. You can also search the entire knowledgebase by entering keywords in the navigation bar beside this text.


 Articles
 Internet Speed Test
 At B2 Networks we strive to provide the highest quality broadcast at all times. With that in mind our normal video feeds run from 450kb to 750kb on average. Please use the following link to test your internet speed.
 How far in advance can a event be purchased?
 This is really a two part answer. 1. At anytime Day or Night you can purchase a season pass for your event if they are available. A Season Pass will give you the ability to watch every home game and select Visitor games your team plays. Keep in mind so
 Where can I find all of your upcoming events?
 Great Question... Click Here to view all of our upcoming Events
 Can I purchase a copy of an Event after it takes place?
 Yes, we provide a great service that allows you the fan to have a physical copy of the game you request. This service is call B2 OnDemand. Click Here to Browse our selecti
 How do I Reconnect to a game if I lose my connection?
 In order to Reconnect to your event you will need. 1. Your Transaction ID: This was included in your email that was sent to you at time of purchase. If you do not have the email you can request your Transaction ID from our support team. 2. Your Last N
 What do I do if my video freezes?
 If your Video is frozen for more than 5 seconds follow the below steps before contacting our support team. ** If you are watching the video using our new embeded player within Internet Explorer** - Click refresh on your internet brows
 What Payment Methods do you accept?
 We currently accept Visa, Master Card, Discover and American Express. We also accept Debit Cards provided they have a Visa or Master Card logo on the front of the Debit Card. When making a purchase you will need to ensure you input all of your billing
 *How do I know if B2 will work for Me*
 The link below will bring you to a test page. This page will give you the ability to ensure you can view our video and audio feed. Keep in mind this test feed is being broadcast at 450kb. Our typical broadcast rate is between 400kb and 750kb. **If you
 Why do some broadcast look better than others?
 This is a great question with many answers..... A number of variables effect the quality of the broadcast. 1. The internet speed within the arena or facility the event is broadcast from. The higher the available bandwidth in the facility the higher qua
 I am using a MAC, How do I watch?
 If you are using a Mac you will need a windows media compatible software application loaded to view your event. Depending on your version of OS. You will need to download the following file. 1 .
 I want to purchase a Season Pass
 If you would like to purchase a Season Pass you will need to use one of the links below. Keep in mind you may not find a Pass for the Team or Event you are interested in watching. B2 works closely with our partners to offer as many Season Passes as possib
 How do I Connect my PC to my TV for Viewing
 Please click on the link below, This is an external website that is dedicated to this setup. Follow the steps on the Site.
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